info@smartmovemovers.com
+254 704 712 351
Uchumi, Jogoo Road

Frequently Asked Questions

What services does your moving company offer?

We provide a comprehensive range of moving services, including packing, loading, transportation, unloading, and unpacking. Our goal is to make your move as smooth and stress-free as possible.

How do I get a quote for my move?

You can easily obtain a quote by filling out our online form or contacting our customer service. We offer free, no-obligation quotes tailored to your specific moving needs.

Are your movers trained and experienced?

Yes, our team consists of highly trained and experienced professionals. We prioritize the skills and expertise of our staff to ensure the safe and efficient handling of your belongings.

Is your moving company licensed and insured?

Absolutely. We are fully licensed and insured, providing you with peace of mind knowing that your possessions are protected throughout the entire moving process.

What areas do you serve?

We offer local and long-distance moving services, covering a wide range of areas. Contact us to inquire about your specific location and moving needs.

Can I choose the date and time for my move?

Yes, we strive to accommodate your preferred moving date and time. We recommend scheduling your move in advance to secure the most convenient slot for you.

How do you handle fragile or valuable items?

Our movers are trained to handle delicate and valuable items with the utmost care. We provide special packing materials and techniques to ensure the safe transport of your most precious belongings.

Do you offer packing services?

Yes, we offer professional packing services to save you time and effort. Our team will carefully pack and label your items, ensuring they arrive at your new location in perfect condition.

What payment methods do you accept?

We accept various payment methods, including credit cards and other secure electronic payment options. Details can be discussed during the booking process.

What happens in case of delays or changes to the moving schedule?

We understand that unforeseen circumstances can arise. If there are any changes or delays, please contact our customer service as soon as possible, and we will work with you to find a solution that fits your needs.